Clear Insight has you covered for Clarity support, we have the experience; the professionals and the support systems to provide both emergency break fix and longer term strategic servicing and support for your Clarity system.  Clear Insight has an excellent relationship at the executive levels in Certent and has the support and backing of Certent in order to service and resolve any issues you might have with your Clarity environment.  Clear Insight is currently assisting many Clarity clients with their service, upgrade, support and conversion needs across North America and around the world.

We provide the following Clarity support services:

  • Trouble shooting
  • Root cause analysis
  • Break/fix support
  • Data integrity /wrong data
  • Report/Template fixes
  • Cube fixes
  • Data load fixes
  • How-to for admin users
  • Client Advocacy
  • Online Issue tracking tool
  • Central Support Phone and Email

We can also introduce you to other customers who have Clarity 7 or have migrated off and can share their experiences with you. If you have any questions or concerns with your current products and/or service we would be happy to discuss different solutions and the choices that you have available.